OUR MISSION
Our mission is to deliver high-quality contact Centre services while creating job opportunities for the youth and unemployed individuals in the township. We aim to provide efficient and reliable communication solutions that meet the diverse needs of our clients, contributing to them success and overall customer satisfaction.
  • Twenty Four Seven CC
  • Twenty Four Seven CC white logo

OUR VISION

Our vision is to become a leading township-based contact centre, recognized for our professionalism, customer-centric approach, and commitment to community development. We aspire to be a trusted partner for clients seeking contact centre solutions, while also making a significant impact in the lives of our employees and the township community.
Operating ACROSS TIME zones
Twenty Four Seven Communication Centres has the capability to service clients across different time zones, including international clients. Our flexible working hours and dedicated team members allow us to provide seamless services to clients regardless of their geographical location. We understand the importance of catering to diverse time zones, and we take pride in our ability to accommodate the needs of clients operating in various regions.

OUR SERVICE OFFERING

We offer a wide range of contact Centre services, catering to emergency services, private sector entities, and public sector organizations. Our team is trained to handle inbound and outbound calls, customer inquiries, complaints, and general customer support. With our commitment to exceptional service delivery, we aim to exceed client expectations and build long-lasting partnerships.
* CONTACT CENTRE
* EMERGENCY SERVICES SUPPORT
* PUBLIC & PRIVATE SECTOR SUPPORT
* INTERNATIONAL CLIENT SUPPORT
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Company Values
EXCELLENCE
EXCELLENCE
We strive for excellence in all aspects of our operations, delivering superior services and exceeding client expectations.
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EMPOWERMENT
We are dedicated to empowering individuals by providing job opportunities, skills development, and a supportive work environment.
CENRICITY
CUSTOMER-CENTRICITY
Our clients and their customers are at the heart of everything we do. We prioritize their satisfaction and work diligently to deliver exceptional experiences.
COLLABO2
COLLABORATION
We believe in the power of collaboration and teamwork. We foster a culture of open communication, knowledge sharing, and mutual respect.
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INTEGRITY
We uphold the highest ethical standards, maintaining transparency, honesty, and professionalism in all our interactions.
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Partnerships and Clientele

We actively seek partnerships with emergency services, private sector organizations, and public sector entities. By collaborating with these stakeholders, we aim to provide efficient and reliable communication services. Our dedication to delivering high-quality services has earned us a reputation for excellence, positioning us as a preferred choice for clients seeking reliable contact Centre solutions. 
YOUTH & UNEMPLOYMENT EMPOWERMENT
jeunesse-africaine

Our focus on empowerment includes ongoing mentorship, career development, and skills enhancement programs to support the long-term success of our employees.

professional growth

We prioritize hiring individuals from the local township, with a particular focus on youth and unemployed individuals seeking career opportunities. By providing employment and training, we aim to uplift the community and contribute to reducing unemployment rates. Our inclusive work environment encourages diversity, empowers individuals, and promotes professional growth.

ADDED VALUE

TRAINING AND INCUBATION

Twenty-Four Seven Communication Centres is committed to the professional development of our employees. We provide comprehensive training programs to equip them with the necessary skills, knowledge, and customer service expertise. Our training includes modules on communication skills, problem-solving, conflict resolution, product knowledge, and handling various contact center technologies. Following training, employees are placed in our incubation program for a duration of two months, where they receive hands-on experience and further refinement of their skills before being deployed to live operations.

INCUBATOR PROGRAM
At Twenty-Four Seven Communication Centres, we believe in investing in the growth and development of our employees. Through our incubator program, new recruits undergo comprehensive training, equipping them with the skills and knowledge required to excel in the contact center industry. The incubator program spans two months, during which participants receive intensive training and hands-on experience. Upon completion, they are ready to contribute effectively to our operations.
Let Work Together
Twenty-Four Seven Communication Centres is committed to making a meaningful impact in the township community by providing employment opportunities, skill development, and high quality contact center services. With our dedication to customer satisfaction, commitment to employee empowerment, and operational readiness 24/7, we are well-positioned to serve a diverse range of clients, including emergency services and international entities with varying time zones. We look forward to connecting with you and discussing how Twenty Four Seven Communication Centres can meet your contact centre needs while making a positive difference in the community.